BLOGS DURCHSUCHEN NACH:

    Are You Ready for Automation Change?

    Apr 12, 2018 by Kris Fitzgerald

    Reaching high levels of customer service automation requires vision, commitment and considerable investment. There must be strong control to drive change, manage the transformation, and realize the funding and Return On Value (ROV) or companies will not succeed.Reaching high levels of customer service automation requires vision, commitment and considerable investment. There must be strong control to drive change, manage the transformation, and realize the funding and return on value (ROV) or companies will not succeed.