NTT DATA’s broker engagement platforms are integrated with best-in-class CRM applications to facilitate a rewarding user experience that presents real-time and actionable information for members, employer group clients and all stakeholders within a brokerage firm. And because our insurance broker platform supports individual, group and Medicare insurance plans as well as multiple product lines, your customers can look forward to seamless shopping and online enrollment.
As health plans assess the market demands and the ever-changing regulatory and business requirements, leading insurance providers are taking the opportunity to redesign their business model to one of an outside-in value stream as opposed to the traditional inside-out. Deploying self-service for brokers is a valuable way to maintain relationships with customers and reduce call volumes. Functionality, such as a single platform for lead management,
quoting, enrollment set up and year-round plan management, helps health insurance brokers attract new clients and retain and grow current business. Our insurance broker platform helps you embark on a journey intended to bring valued customers to the forefront of business transformation. The time is now to implement best-in-class consumer technology that enables the realization of designing your business around a seamless and
rewarding broker, member, employer and provider experience. Carriers who are willing to invest in the broker channel have the potential to overcome trust barriers and win a new level of loyalty.
An enriching digital experience helps you connect members, employers, brokers, providers, payers and other caregivers. Built on proven platforms that effectively serve critical health plan functions, our solution is continuously enhanced to meet ongoing industry challenges.
Most importantly, our solution consolidates data from several disparate sources and presents information meaningfully for better decision-making.