Individual Enrollment Marketplace

Deliver a superior, engaging shopping and enrollment experience

Branchen/ Gesundheitswesen und Biowissenschaften/ Kassenleistungen/ Digitale Verbraucherplattform im Gesundheitswesen /Individual Enrollment Marketplace

A Retail-Like Shopping and Enrollment Experience

The future of the health plan industry clearly rests with a plan’s ability to effectively and efficiently create a seamless and engaging member experience. No longer is it “business as usual” with a focus on claims processing and average handle times. The members in the healthcare ecosystem are now demanding to be treated as a valued consumer with specific wants and needs, and they are losing patience with friction while interacting with their health plan. We understand the critical pressures that health plans are under and have invested considerable time and effort into creating tools that allow a health plan to better engage their members, to drive satisfaction and revenue.

NTT DATA’s Enrollment Marketplace solution offers an omni-channel platform providing full cycle quote, enrollment, and post-enrollment functionality. The goal is creating an engaging experience for members throughout the lifecycle of their healthcare journey and is built upon a robust and a sophisticated rules engine. Equipped with sophisticated Product Catalogs, Rating Engine, Rules Engine, Cart, and Online Payment capabilities, the platform offers a top-of-the-line shopping experience to individual consumers for off exchange, on exchange and Medicare populations. The result? A superior shopping, enrollment and post-enrollment experience for consumers throughout their healthcare journey.

Make shopping for health plans as easy as any other online shopping experience with real-time tracking to personalize your members' shopping experience.

VIDEO ABSPIELEN

Everest Group named us the #2 Healthcare Service Provider in its 2017 Enterprise Initiatives and Service Provider Performance report. — March 2018

Key Benefits

Our Individual Enrollment Marketplace brings together everything your members need to seamlessly shop, compare, select and enroll in multiple plan types.

Offering Details

Today’s consumers expect shopping for healthcare plans to be as easy as any other online buying experience. NTT DATA’s Individual Enrollment Marketplace is the platform that brings together everything your members need to seamlessly shop, compare, select, and enroll in a healthcare plan. With real-time tracking of what your members are doing on any device,

you can personalize their shopping experience with the right products at the right time. Consumers can easily narrow down their plan options based on provider network, prescription drugs, expected utilization, and risk tolerance. Whether consumers want an ACA plan on-Exchange, a vision plan off-Exchange, or a life insurance plan from an alliance partner, they

can now shop for it using one cart with one premium calculation. Online payment is flexible so you can give members the power of choice – one-time binder payments, automatic and recurring payments, or digital wallets. Discover why NTT DATA makes buying insurance just as enjoyable as any other shopping experience.

Health Plan Individual Enrollment Platform

NTT DATA’s Individual Enrollment Marketplace solution offers an omni-channel platform providing full cycle quote, enrollment, and post-enrollment functionality.

Equipped with sophisticated Product Catalogs, Rating Engine, Rules Engine, Cart, and Online Payment capabilities, the platform offers a top-of-the-line shopping experience to individual consumer segments, individual and family commercial segments, government segments and ACA On-Exchange.

Gartner named us a Leader in its Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide. — January 2018

UNSERE BRANCHEN ERKUNDEN