PLANO, TX — Nov. 10, 2017 — NTT DATA today announced it has been recognized as a leader in the ISG Provider LensTM 2017 Quadrant Report – Digital Workplace Services for Digital Workplace Consulting, Large Market Managed Digital Workplace Services and Workplace-as-a-Service (WaaS).
“To be recognized as a leader by ISG in each of these areas is a testament to our continued client satisfaction of our End User Services from desktop support to client virtualization, cloud and mobility,” said Dave Bonner, Executive Vice President Infrastructure, Cloud and Security, NTT DATA Services. “Backed by investments in automation and end-user analytics, as well as strategic partnerships, we deliver digital workplace services that achieve the outcomes that matter most for our clients.”
NTT DATA Services’ digital workplace practice delivers customizable, end-to-end transformation services for approximately seven million end users in North America, offering context-aware analytics across devices to enable predictive management for businesses. The report specifically recognizes the company’s Services Automation and Governance Ecosystem (SAGE) architecture, which strives to understand a customer’s environment and assess how to automate to reduce costs and enhance user experience.
The company received additional recognition for its WaaS offerings, which are transparent and flexible, allowing clients to deploy public, private or hybrid cloud environments on the VMware, Citrix, Microsoft and Nutanix platforms. Additionally, NTT DATA’s more than 100 digital workplace services consultants in North America were highlighted for a pragmatic focus that emphasizes technological opportunity against business viability to avoid the “shiny object syndrome.”
“Workplace transformation is becoming a top priority for senior management, as newer, digitally enabled workplace services move beyond the domain of the CIO and IT organization and become more closely aligned with the business and with specific industries,” said Esteban Herrera, partner and global head of ISG Research. “NTT DATA has demonstrated experience and a highly attractive portfolio of product and service offerings in the digital workplace services space. These strengths, coupled with a track record of innovation and success, have helped make NTT DATA a leading choice as digital workplace transformation partner.”
The ISG Provider Lens™ Quadrant study analyzed 34 workplace technology and services providers serving the U.S. market across seven quadrants: Digital Workplace Consulting; Managed Digital Workplace Services (Midmarket and Large Market); Managed Mobile (Midmarket and Large Market), Enterprise Social Collaboration and Workplace-as-a-Service (WaaS).
To learn more about NTT DATA Services’ digital workplace services, please visit www.nttdataservices.com/en-ca/services/infrastructure-managed-services/end-user-managed-services.
ISG (Information Services Group) (NASDAQ: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit www.isg-one.com.