PLANO, TX – Jan. 22, 2019 – NTT DATA, a recognized leader in global technology services, was named a Leader in the Gartner Magic Quadrant for Managed Workplace Services, North America report, which analyzes 21 vendors based on their ability to execute and completeness of vision.

“To us, being named a Leader in the Magic Quadrant for workplace services is a recognition that demonstrates our team’s commitment to improving the user experience of our clients’ workforce. In today’s dynamic business environment, empowering people to deliver increasing cycles of business value is a global imperative for our success,” said Steve Merrill, SVP, Dynamic Workplace Services, NTT DATA. “Coupled with a strong delivery team, our comprehensive and customizable end-user offerings support each of our clients with transformational end-user services, moving them toward a more consumer-like digital experience.”

NTT DATA has nearly 200 Managed Workplace Services (MWS) clients in North America, as well as specific solutions for priority verticals, including healthcare, banking, insurance, public sector and automotive. In total, NTT DATA provides services to more than 4.25 million service desk users, 1.15 million desktops/laptops and 147,000 mobile devices. In addition to working with large enterprises, NTT DATA also has a Workplace-as-a-Service offering for mid-sized organizations, which provides a turnkey solution for 250 users or more.

“Managed Workplace Services is centered in delivering a digital workplace experience to end users so organizations can leverage their digital dexterity in the development of new digital business services. The goal is to boost employee engagement and agility through a more consumerized work environment,” wrote Daniel Barros and Mark Ray, VP Analyst and Senior Director Analyst, respectively, at Gartner and co-authors of the report. “Leaders deliver their service solutions skillfully, have a clear vision of the direction of the service market, and are actively building and improving their competencies to sustain their leadership positions. The Leaders quadrant indicates the direction of the MWS market. However, most digital workplace offerings still have low adoption rates. Ten providers have emerged as Leaders in this Magic Quadrant. Leaders have demonstrated their experience in delivering Managed Workplace Services and understand the requirements to successfully deliver these services. They have proved their Ability to Execute and their Completeness of Vision.”

Learn more about NTT DATA's Managed Workplace Services.

*Gartner, Inc., “Magic Quadrant for Managed Workplace Services, North America,” Daniel Barros and Mark Ray, 14 January 2019.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune Global 100.

Medienkontakte

Analyst Contacts

Neuigkeiten

NTT DATA Among Awardees as a Prime Contractor on the U.S. Navy’s SeaPort Next Generation Contract Vehicle

Herndon, VA – Feb. 7, 2019 – NTT DATA Services Federal Government, a public sector subsidiary of NTT DATA Services, a recognized leader in global technology services, has been awarded a prime contractor position on the U.S. Navy’s SeaPort Next Generation (SeaPort-NxG) contract vehicle. The multiple award Indefinite Delivery/Indefinite Quantity (IDIQ) vehicle enables NTT DATA to compete for a broad array of Navy services.

Mehr erfahren

NTT DATA Raises Awareness for Drug Overdose Epidemic Through Partnerships With DisposeRx and CHIME

PLANO, TX – February 5, 2019 – NTT DATA Services, a recognized leader in global technology services, today announced that it will join forces with DisposeRx to bring awareness to the opioid epidemic. In addition, NTT DATA Services is supporting the College of Healthcare Information Management Executives (CHIME) Opioid Task Force to help combat the opioid epidemic. The companies will exhibit at the 2019 Health Information Management System Society (HIMSS19) Global Conference and Exhibition, which runs from February 11-15, 2019.

Mehr erfahren

NTT DATA Recognized as a Leader and Star Performer for Healthcare Payer Digital Services by Everest Group

TOKYO, JAPAN and PLANO, TX – January 29, 2019 – NTT DATA has been named a Leader and Star Performer in the recently published report by Everest Group, “Healthcare Payer Digital Services PEAK MatrixTM Assessment and Service Provider Landscape - 2019,” which analyzes healthcare payer digital services. The report features comprehensive analyses on the digital services capabilities of 20 global IT service providers specific to the healthcare payer sector. These service providers are mapped on Everest Group’s PEAK Matrix, which is a composite index of a range of distinct metrics related to a provider’s vision, capability and market impact.

Mehr erfahren